Privacy Policy
Last updated: November 11, 2024
Introduction
At TwinAds, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. By using our Services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information:
• Profile information (name, email, phone number)
• Payment information (processed securely by Stripe)
• Content you create or upload (images, videos, prompts)
• Usage data (features used, generation history)
• Device information (IP address, browser type, device ID)
How We Use Your Information
We use your information to:
• Provide and maintain our Services
• Process your transactions and subscriptions
• Improve and personalize your experience
• Communicate with you about updates and support
• Detect and prevent fraud or abuse
• Comply with legal obligations
AI-Generated Content
When you use our AI services to generate content:
• Your prompts and generated content may be analyzed to improve our AI models
• We implement safeguards to detect and prevent prohibited content
• Generated content is stored securely and associated with your account
• You can delete your generated content at any time
Data Sharing and Disclosure
We may share your information with:
• Service providers (Stripe for payments, Mux for video storage, Supabase for database)
• AI service providers (OpenAI, FAL.ai) for content generation
• Law enforcement when required by law
We do NOT sell your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your data:
• Encryption of data in transit and at rest
• Secure authentication with Supabase
• Regular security audits and updates
• Access controls and monitoring
Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Close your account
Children's Privacy
Our Services are not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
Data Retention
We retain your personal data for as long as necessary to provide our Services and comply with legal obligations. You can request deletion of your account and associated data at any time.
International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Services. Your continued use after such notification constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
Email: support@twinads.ai
Translate